01 · Emergency Response
£300 to £800 · One-time serviceWebsite Security Audit & Cleanup
Your website has been compromised, or you have good reason to suspect it has. This is a hands on, one time remediation service. We will find the infection, remove it, and patch the vulnerabilities that let the attackers in. Then we will hand your site back clean and hardened.
/ What’s included
- ✓Full threat assessment & deep scan
- ✓Malware, backdoor & injected code removal
- ✓CMS core, theme & plugin patching
- ✓Server configuration hardening
- ✓Post-fix file integrity verification
- ✓Written remediation report
/ Ideal for
- Sites that have been hacked or defaced
- Google Safe Browsing or blacklist warnings
- Hosting provider suspension notices
/ How it works
Emergency Response workflow
A clear, step by step process without black boxes.
- 1
Assess
Deep scan to map the full extent of the compromise.
- 2
Isolate
Contain the infection and stop it spreading.
- 3
Remove
Strip out malware, backdoors and injected code.
- 4
Patch
Fix the vulnerabilities that let attackers in.
- 5
Verify
File-integrity checks confirm the site is clean.
- 6
Report
A written remediation report of everything done.
/ FAQ
Good to know
Do I need an in-house security team to work with you?
Not at all, as most of our clients do not have one. We act as your security team. We handle everything from remediation to ongoing monitoring and report to you in plain English.
How quickly do you respond to emergencies?
Our emergency response service carries a 24 hour SLA, with most website cleanups completed within 3 to 5 business days depending on severity.
Are your services aligned with UK GDPR and Cyber Essentials?
Yes. We are a UK-based team and our assessments include UK GDPR gap analysis and Cyber Essentials readiness, with evidence you can use for certification.
Which platforms do you specialise in?
We have deep hands-on expertise in the platforms powering most UK SME websites: WordPress, Laravel, and custom PHP applications.
Ready to get started?
Speak to a UK based expert today for clear advice without the jargon.
/ Keep exploring
Other services
Proactive Assessment
Penetration Test & Vulnerability Audit
The best time to find a vulnerability is before an attacker does. This proactive assessment puts your systems under controlled expert scrutiny by combining automated scanning with manual testing to surface weaknesses. You will receive a detailed written audit report with prioritised steps to close gaps and evidence of compliance with UK GDPR and Cyber Essentials.Ongoing Protection